Banning of Tenant Fees- The Debate

Banning of Tenant Fees- The Debate

With heads still reeling from the announcement of the Tenant Fee ban, I’ve been travelling the country to speak with other agents, to discuss how we can deal with it. It’s more important than ever that we start talking about this now. We’re losing fees that have to be replaced somewhere to stay in business…

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Connecting With Your Audience on Facebook

Connecting With Your Audience on Facebook

It’s not always easy to market your services in an innovative way, especially when the market is saturated with every other letting agent trying to do the same thing. It becomes increasingly important to think outside the box, and make sure you’re making the most of the digital channels available to you. The big question to…

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I Was Speaking to This Letting Agent…

I Was Speaking to This Letting Agent…

She asked me: “So how did you grow your business? I just seem to have stood still over the last year, I’m sure there is just too much competition!” It’s one of those questions that really made me stop and think, as I wanted to give her a good answer, and I found myself going…

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Motivating Letting Agency Teams

Motivating Letting Agency Teams

Letting agency teams are no different to any other teams, except that as a business, within a letting agency, you will had extremely diverse teams, made up of people with completely different character. The staff in the “NEW BUSINESS” or lettings department which are responsible for the lettings and sales, will be the outgoing, loud,…

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Do you know your Numbers?

Do you know your Numbers?

A branch manager recently asked me on social media, has the market, changed? We are not getting anywhere near as many leads through as we used to and I just don’t know why. In private messenger, I started asking him his number, the number details, that lead up to an instructions, and he really did…

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Letting Agents: Why You Should NEVER Cut Fees

Letting Agents: Why You Should NEVER Cut Fees

Imagine the scene: you are walking around Harrods department store, and you see the most beautiful upholstered Victorian chair, with a rich red velvet fabric and dark wood trim.  You tentatively look at the price tag almost scared to look… what sort of price tag would you expect? Now imagine that exact same chair but…

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My interview on This Week in Property

My interview on This Week in Property

Recently I appeared on “This Week in Property” where I’m talking about my journey in property and lettings and the 10 things you should consider as a letting agent. You can catch the full episode by heading over to this link: http://www.thisweekinproperty.com/sally-lawson/  I really enjoyed speaking with Paul McFadden where I also discussed: Separating the…

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Paperwork- Paperwork- Paperwork

Paperwork- Paperwork- Paperwork

I was talking to a landlord at a networking event last week. He was explaining that, when it comes to letting his property, he has no idea what all the fuss is about. He gets his files and move-ins done in just 10 minutes, so why on Earth would he consider outsourcing this function? This perplexed…

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