HOW to keep and build GREAT teams…

HOW to keep and build GREAT teams…

As I go around speaking to agents from all across the country, I keep hearing the same thing, where are all the staff... from city centre, to rural, from northern to southern, the same problem exists everywhere, it’s very hard to find and hire good staff to work in...

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Banning of Tenant Fees- The Debate

Banning of Tenant Fees- The Debate

With heads still reeling from the announcement of the Tenant Fee ban, I’ve been travelling the country to speak with other agents, to discuss how we can deal with it. It’s more important than ever that we start talking about this now. We’re losing fees that have to be...

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Motivating Letting Agency Teams

Motivating Letting Agency Teams

Letting agency teams are no different to any other teams, except that as a business, within a letting agency, you will had extremely diverse teams, made up of people with completely different character. The staff in the “NEW BUSINESS” or lettings department which are...

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Do you know your Numbers?

Do you know your Numbers?

A branch manager recently asked me on social media, has the market, changed? We are not getting anywhere near as many leads through as we used to and I just don’t know why. In private messenger, I started asking him his number, the number details, that lead up to an...

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Paperwork- Paperwork- Paperwork

Paperwork- Paperwork- Paperwork

I was talking to a landlord at a networking event last week. He was explaining that, when it comes to letting his property, he has no idea what all the fuss is about. He gets his files and move-ins done in just 10 minutes, so why on Earth would he consider outsourcing...

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